Money Checklist

If your healthcare business's cash flow is influenced by getting physician orders signed, your main point here's susceptible to forces that'll seem beyond your control. This 8-point checklist summarizes how to streamline your people, processes, and technology to regain that control, and achieve an order turnaround of 7 days or less. Armed with this particular information, you can reduce unnecessary overhead, accelerate your billing cycles, invest more amount of time in improving your patient experience – and supercharge your cash flow. 

1. Educate and align key stakeholder

Achieving orders management success begins with aligning your internal and external stakeholders around a shared goal (in this case, getting orders signed as quickly as possible).

2. Promote effective documentation and processes

To own orders signed quickly, you'll need to optimize your documentation and processes around efficiency. Your internal documentation should maximize transparency, allowing your team to quickly find information like outstanding deliverables, expected timelines, special circumstances, and more.

3. Start the strategy early

Successful orders management begins at the moment of a referral. Everytime you accept a new patient, you should capture the contact information of the physician and the patient which is signing their orders.

4. Empower your outreach team

Your orders management team should feel empowered to perform their utmost work. Allow your team to take ownership of those physician relationships by minimizing overlap between team members. 

5. Give attention to physician relationships

Ultimately, orders management is approximately building and maintaining effective, productive relationships with physicians and supporting staff. Failing continually to take a physician-centered approach might lead to additional friction and damage your long-term relationships.

6. Leverage automation and digitization

The right technology can maximize your team's effectiveness by eliminating unnecessary manual tasks, standardizing your processes, and enhancing cross-team collaboration. 

7. Escalate effectively

Despite optimized people, processes, and technology, you might still need certainly to escalate orders occasionally. Having a streamlined, unified method of escalations can reduce time and preserve physician sentiment.

8. Reflect and optimize

Orders management is both a skill and science; while interfacing with physicians requires nuance and tact, processes and technology must certanly be fine-tuned using a data-driven approach https://scamrisk.com/money-checklist/.